SoftPro was founded in 1984 by Loren Harrell in Raleigh, North Carolina, initially to automate calculations and document printing for real estate closing transactions. Over four decades the company expanded from a solo operation to a recognized industry platform, adding its 1,000th customer site in 1992 and now supporting more than 17,000 installations and over 60,000 users nationwide. The company has received American Business Awards recognition every year since 2006 for customer service and product development.
SoftPro's platform covers the complete closing lifecycle: order entry, title search management, document generation, HUD and ALTA settlement statement preparation, trust accounting, reconciliation, and post-closing workflows. Its SoftPro 360 integration hub connects users directly to underwriters, vendors, and service partners from within the application, with data entered once and carried throughout the system to reduce redundant entry and errors.
The software serves independent title agents, national title companies, real estate attorneys, and escrow officers. SoftPro also offers eClosing capabilities for hybrid and remote online notarization (RON) transactions, positioning it alongside digital closing trends without requiring firms to abandon existing workflows. Satellite offices in Irvine, California complement its Raleigh headquarters to support national customers.
SoftPro's differentiation lies in its longevity and depth of title-specific functionality. Unlike newer platforms built primarily around lender workflows, SoftPro was designed from the ground up for title and settlement operations. Its wide vendor and underwriter integration network through SoftPro 360 gives title agents a consolidated workspace that spans ordering, production, and delivery.
Hands-on review pending.
