Checkbox is a legal request management and workflow automation platform designed for in-house legal teams that receive high volumes of requests from business stakeholders. The platform provides a structured intake system, automated triage and routing, self-service guidance for common requests, and workflow management for matters requiring attorney involvement.
Checkbox's self-service tools allow in-house legal teams to build guided questionnaires that resolve common business requests automatically — NDA generation for standard situations, routine contract reviews, compliance questions — without attorney involvement. Only matters that genuinely require legal judgment reach attorneys, reducing intake burden by 40-60% at many organizations.
The platform's automation capabilities extend to full workflow management: document generation, approval routing, e-signature integration, and post-completion obligation tracking. The analytics module provides visibility into intake volumes, resolution times, and matter types that help legal operations teams identify automation opportunities and resource allocation needs.
Checkbox is used by in-house legal teams at companies including Atlassian, Officeworks, and hundreds of other organizations. The platform is particularly strong in the Australia/New Zealand market where it originated but has expanded globally.
